Airline Passengers Find Delays & Cancellations Because Of Weather, Maintenance Issues

Alan Scaia
February 20, 2019 - 7:58 am
Dallas Love Field, Southwest Airlines Ticket Counter

Credit: Alan Scaia, 1080 KRLD

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DALLAS (1080 KRLD) - Some passengers at Dallas Love Field arrived for flights Wednesday morning to find their flight was delayed or cancelled. ​

Airlines at both Love Field and DFW International Airport had delays to the Midwest and East Coast because of snow and ice.

"My son was travelling from Pittsburgh," one woman said as she waited near a ticket counter. "When I spoke with him, there were a very limited number of flights he was able to get on."

Southwest, though, says it had to take twice as many planes as usual out of service for emergency maintenance, leading to 250 cancellations Wednesday. Southwest says most of the cancellations were caused by a "subset" of its workforce at four of 20 maintenance facilities, including one in Houston.

"AMFA has a history of work disruptions, and Southwest has two pending lawsuits against the union. We will be investigating this current disruption and exploring all possible remedies," Chief Operating Officer Mike Van de Ven wrote in a statement.

The head of the Aircraft Mechanics Fraternal Association said Southwest was making mechanics "scapegoats."

"For Southwest's leadership to connect the airline's self-declared 'operational emergency' to collective bargaining negotiations is simply an attempt to divert attention away from the airline's safety issues," AMFA Director Bret Ostereich responded in a separate statement.

At Love Field, some flights were cancelled but most were still on schedule, but a woman headed to Phoenix says her flight was oversold because another flight to Phoenix had been cancelled.

"We've had our tickets for three months, so we should have been able to get our ticket at the gate. We shouldn't be like someone on standby," she said.