Texas Unveils Latest Plan To Improve Health Care Services

Chris Fox
October 17, 2019 - 9:48 am
Texas Capitol building,


AUSTIN (1080 KRLD) - Texas Health and Human Services Wednesday unveiled its inaugural business plan, Blueprint for a Healthy Texas, which spells out specific, measurable initiatives to improve the lives of the millions of Texans who rely on HHS services. 

“This plan reflects our deep commitment to greater transparency, efficiency and accountability to the people we serve and other vital stakeholders,” said Texas HHS Executive Commissioner Dr. Courtney N. Phillips. “Whether it is increasing the number of women accessing prenatal care, making child care safer or reducing call wait times to access services, this plan details our efforts to continually improve, as well as the concrete measures we will use to hold ourselves accountable along the way.” 

As a guide for long-term improvement, the 12 initiatives and 72 goals outlined in the plan focus on how the system’s two agencies—the Texas Health and Human Services Commission and the Department of State Health Services—will improve operations, customer service and workplace culture.

Among the initiatives, HHS is working to improve health outcomes for women, mothers and children by enhancing access to long-acting reversible contraception, increasing prenatal and well-child visits, and addressing disparities in breastfeeding and breast cancer.

"Every woman needs access to preventive care and family planning services, including contraception, which is why improving access to long-acting reversible contraception is such an important goal,” said Evelyn Delgado, president and executive director of Healthy Futures of Texas. “HHS’ specific goals toward improving health care for Texas women and children is a positive step, and we look forward to working together to achieve results."

FY 2020 initiatives also address: behavioral health; regulatory health and safety; Medicaid managed care; services and supports; advocacy for people in long-term care; supplemental and directed payment programs; HHS workplace culture and recruitment, procurement and contracting; quality control; and technology and innovation.

To read the plan visit hhs.texas.gov/business-plan.