Texas-Based Chain Has Cleanest Restrooms In U.S.

Chris Sommer
May 14, 2019 - 5:20 pm
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DALLAS (KRLD) - Nobody beats the Beaver when it comes to clean gas station bathrooms.

In the latest annual survey from Gas Buddy, Texas-based Buc-ee's had the highest-rated restrooms in the nation.

Gas Buddy Analyst Frank Beard said, "Gas station restrooms are one of those topics that seemingly everybody likes to talk about.  Because, good or bad, we all have some story that goes back to them, from a road trip or at home or whatever, really."

In compiling the survey, Gas Buddy analyzed information from millions of reviews covering more than 150,000 locations where gasoline is sold.  Users can review stations and their restrooms in the Gas Buddy app.

With stores scattered throughout the state, Buc-ee's is well known for its billboards that brag on its clean facilities.  "Anybody can do this.  It's just that they did it.  They decided that's a priority for their brand, and they're gonna hang their hat on clean restrooms.  It clearly works," Beard said.

Beard said the competition is also following Buc-ee's lead. "When we started tracking them, 46% of the restroom ratings were positive.  But now, in this past quarter, we see that's up to 56% nationwide," he said.

Along with Buc-ee's, QuikTrip also got high marks in the Gas Buddy survey.  Beard said both chains use their clean restrooms to demonstrate overall quality throughout their stores.  "These brands are really pushing hard into food service, and they're seeing food service as a big part of the future of their company.  And, let's be honest.  If we see a dirty restroom in a gas station, we're not exactly inclined to think they're going to have the best food," he said.

Beard said the availability of clean restrooms out on the road is a growing priority with motorists.  The survey showed 40% of travelers fear needing to use the restroom but not knowing where to find a clean one.  That's up 3% from the previous year.​