Helping Hand


Brother Bill's Helping Hand Helping West Dallas Residents

Kristin Diaz
April 02, 2020 - 2:58 pm

Brother Bill's Helping Hand is a nonprofit organization in Dallas. For the past 76 years they have worked with people in West Dallas by empowering them through learning programs, a medical clinic and even food assistance.

Their CEO Wesley Keyes says the pandemic has changed the way their nonprofit works being that they rely on volunteers. He says, "most non-profits have a volunteer force during the day. You have an older volunteer force because they are retired or they have more time available."

Keyes adds that now that has all changed because they don't want anyone over 50 to come volunteer as they are more vulnerable to getting sick right now. He says the pandemic has changed their workforce dramatically.

At first he says, they only had about 8 or 10 volunteers show up after the virus broke out.

The non-profit is taking the upmost precautions and limiting staff and volunteers to no more than 30 in the building at a time. All staff is also masked and with gloves on when handling any client.

He says through all of this there has been an upside to this. "For the longest time," says Keyes, "to sign up to get your groceries from Brother Bill's, you had to sign up on location."

Now clients can sign up directly through an online portal. He says without that technology, he's not sure where they'd be right now.

Brother Bill's Helping Hand has had to move their essential services like their grocery store to a drive-thru model and their clinic to a telehealth experience.

If you are uninsured and need medical assistance or you need groceries, you can find more about their available services on their website.